

VDI OPERATIONS AUTOMATION
Automate Virtual Desktop Operations at Scale
Manage image updates, resolve profile issues, recover unhealthy desktops, and maintain endpoint connectivity across VDI environments. Sigma coordinates diagnostics, remediation, and validation through repeatable workflows, helping IT teams keep virtual workspaces available and operational.
CONTROL DESKTOP IMAGE UPDATES
Image Rollback
A faulty golden image can disrupt hundreds of desktops. Sigma coordinates deployment pauses, identifies failed customization steps, and rolls affected desktops back to a working image before the issue spreads across the pool.
Controlled Image Deployment Recovery
Pause problematic Horizon image deployments, identify customization failures, restore affected desktops to a previous image, and document the incident and recovery actions in ServiceNow.
CONTROL DESKTOP IMAGE UPDATES
Image Rollback
A faulty golden image can disrupt hundreds of desktops. Sigma coordinates deployment pauses, identifies failed customization steps, and rolls affected desktops back to a working image before the issue spreads across the pool.
Controlled Image Deployment Recovery
Pause problematic Horizon image deployments, identify customization failures, restore affected desktops to a previous image, and document the incident and recovery actions in ServiceNow.
RESTORE USER PROFILE ACCESS
Locked Profiles
Stale sessions can leave FSLogix profile disks locked, forcing users into temporary profiles. Sigma identifies affected sessions and coordinates lock release and validation across Azure Virtual Desktop hosts to restore normal profile access.
Coordinated FSLogix Profile Recovery
Identify locked profile disks, end stale sessions, release locks, and verify profile availability through a reusable workflow executed across affected session hosts.
RESTORE USER PROFILE ACCESS
Locked Profiles
Stale sessions can leave FSLogix profile disks locked, forcing users into temporary profiles. Sigma identifies affected sessions and coordinates lock release and validation across Azure Virtual Desktop hosts to restore normal profile access.
Coordinated FSLogix Profile Recovery
Identify locked profile disks, end stale sessions, release locks, and verify profile availability through a reusable workflow executed across affected session hosts.
RECOVER UNHEALTHY VIRTUAL DESKTOPS
VDI Recovery
Updates and infrastructure issues can leave virtual desktops unhealthy or unreachable. Sigma coordinates recovery across affected Amazon WorkSpaces, validating reboot results and rebuilding desktops that require additional intervention while preserving their user volumes.
Staged Desktop Recovery Workflows
Reboot affected WorkSpaces, verify health, rebuild persistent failures from available recovery points, and record remediation steps against the associated ServiceNow incident.
RECOVER UNHEALTHY VIRTUAL DESKTOPS
VDI Recovery
Updates and infrastructure issues can leave virtual desktops unhealthy or unreachable. Sigma coordinates recovery across affected Amazon WorkSpaces, validating reboot results and rebuilding desktops that require additional intervention while preserving their user volumes.
Staged Desktop Recovery Workflows
Reboot affected WorkSpaces, verify health, rebuild persistent failures from available recovery points, and record remediation steps against the associated ServiceNow incident.
RESTORE ENDPOINT DESKTOP CONNECTIVITY
Certificate Renewal
An expired broker certificate can prevent entire sites from accessing virtual desktops. Sigma coordinates certificate updates across IGEL endpoints in controlled groups, verifies reconnection, and documents the recovery without requiring individual device intervention.
Coordinated IGEL Certificate Updates
Distribute renewed certificates through IGEL configuration workflows, sequence updates by site, validate endpoint connectivity, and capture deployment results for incident records.
RESTORE ENDPOINT DESKTOP CONNECTIVITY
Certificate Renewal
An expired broker certificate can prevent entire sites from accessing virtual desktops. Sigma coordinates certificate updates across IGEL endpoints in controlled groups, verifies reconnection, and documents the recovery without requiring individual device intervention.
Coordinated IGEL Certificate Updates
Distribute renewed certificates through IGEL configuration workflows, sequence updates by site, validate endpoint connectivity, and capture deployment results for incident records.


BUILT FOR EUC TEAMS
Take Control of Your Virtual Desktop Operations
Take Control of Your Virtual Desktop Operations
Bring us a recurring VDI operational challenge. We’ll show you how Sigma coordinates diagnostics, recovery, and validation across your virtual desktop environment using repeatable workflows.
Bring us a recurring VDI operational challenge. We’ll show you how Sigma coordinates diagnostics, recovery, and validation across your virtual desktop environment using repeatable workflows.