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Healthcare IT team monitoring systems that support patient care

VDI OPERATIONS AUTOMATION

Automate Virtual Desktop Operations at Scale

Manage image updates, resolve profile issues, recover unhealthy desktops, and maintain endpoint connectivity across VDI environments. Sigma coordinates diagnostics, remediation, and validation through repeatable workflows, helping IT teams keep virtual workspaces available and operational.

CONTROL DESKTOP IMAGE UPDATES

Image Rollback

A faulty golden image can disrupt hundreds of desktops. Sigma coordinates deployment pauses, identifies failed customization steps, and rolls affected desktops back to a working image before the issue spreads across the pool.

Controlled Image Deployment Recovery

Pause problematic Horizon image deployments, identify customization failures, restore affected desktops to a previous image, and document the incident and recovery actions in ServiceNow.

CONTROL DESKTOP IMAGE UPDATES

Image Rollback

A faulty golden image can disrupt hundreds of desktops. Sigma coordinates deployment pauses, identifies failed customization steps, and rolls affected desktops back to a working image before the issue spreads across the pool.

Controlled Image Deployment Recovery

Pause problematic Horizon image deployments, identify customization failures, restore affected desktops to a previous image, and document the incident and recovery actions in ServiceNow.

RESTORE USER PROFILE ACCESS

Locked Profiles

Stale sessions can leave FSLogix profile disks locked, forcing users into temporary profiles. Sigma identifies affected sessions and coordinates lock release and validation across Azure Virtual Desktop hosts to restore normal profile access.

Coordinated FSLogix Profile Recovery

Identify locked profile disks, end stale sessions, release locks, and verify profile availability through a reusable workflow executed across affected session hosts.

RESTORE USER PROFILE ACCESS

Locked Profiles

Stale sessions can leave FSLogix profile disks locked, forcing users into temporary profiles. Sigma identifies affected sessions and coordinates lock release and validation across Azure Virtual Desktop hosts to restore normal profile access.

Coordinated FSLogix Profile Recovery

Identify locked profile disks, end stale sessions, release locks, and verify profile availability through a reusable workflow executed across affected session hosts.

RECOVER UNHEALTHY VIRTUAL DESKTOPS

VDI Recovery

Updates and infrastructure issues can leave virtual desktops unhealthy or unreachable. Sigma coordinates recovery across affected Amazon WorkSpaces, validating reboot results and rebuilding desktops that require additional intervention while preserving their user volumes.

Staged Desktop Recovery Workflows

Reboot affected WorkSpaces, verify health, rebuild persistent failures from available recovery points, and record remediation steps against the associated ServiceNow incident.

RECOVER UNHEALTHY VIRTUAL DESKTOPS

VDI Recovery

Updates and infrastructure issues can leave virtual desktops unhealthy or unreachable. Sigma coordinates recovery across affected Amazon WorkSpaces, validating reboot results and rebuilding desktops that require additional intervention while preserving their user volumes.

Staged Desktop Recovery Workflows

Reboot affected WorkSpaces, verify health, rebuild persistent failures from available recovery points, and record remediation steps against the associated ServiceNow incident.

RESTORE ENDPOINT DESKTOP CONNECTIVITY

Certificate Renewal

An expired broker certificate can prevent entire sites from accessing virtual desktops. Sigma coordinates certificate updates across IGEL endpoints in controlled groups, verifies reconnection, and documents the recovery without requiring individual device intervention.

Coordinated IGEL Certificate Updates

Distribute renewed certificates through IGEL configuration workflows, sequence updates by site, validate endpoint connectivity, and capture deployment results for incident records.

RESTORE ENDPOINT DESKTOP CONNECTIVITY

Certificate Renewal

An expired broker certificate can prevent entire sites from accessing virtual desktops. Sigma coordinates certificate updates across IGEL endpoints in controlled groups, verifies reconnection, and documents the recovery without requiring individual device intervention.

Coordinated IGEL Certificate Updates

Distribute renewed certificates through IGEL configuration workflows, sequence updates by site, validate endpoint connectivity, and capture deployment results for incident records.

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BUILT FOR EUC TEAMS

Take Control of Your Virtual Desktop Operations

Take Control of Your Virtual Desktop Operations

Bring us a recurring VDI operational challenge. We’ll show you how Sigma coordinates diagnostics, recovery, and validation across your virtual desktop environment using repeatable workflows.

Bring us a recurring VDI operational challenge. We’ll show you how Sigma coordinates diagnostics, recovery, and validation across your virtual desktop environment using repeatable workflows.